Terms and Conditions & How to Use

1. Player can report issues or track ticket status anytime through Support Center.
2. Please provide accurate and complete details regarding the issue including your contact information, so our team can resolve the issue promptly.
3. Upon receiving the report of the issue, our team will promptly take the necessary actions to resolve the matter and will keep you informed of our progress.
4. In case of false information provided by the player, Gen Play reserves the right to discontine our support.